Industry
Food & Brands
Restaurants, food producers and packaged-food brands.
Food is chosen quickly and by eye. Someone deciding where to eat, or which brand to put in the basket, decides in seconds — on the photograph, the menu, the reviews and whether ordering is easy. Most food businesses lose that moment: the website is a PDF menu, orders go through a phone line, and the brand looks different on every platform it appears on.
The problem
What this sector
keeps running into.
Aggregators own the customer
Orders and reviews sit on third-party apps that take a commission and keep the customer relationship, so every repeat order is paid for again.
A menu that is a PDF
Customers cannot search it, filter it for dietary needs, or order from it. On a phone, it is a pinch-and-zoom exercise they abandon.
Inconsistent brand
Packaging, social media, the website and the delivery listings all look and sound different, so a brand that should be recognisable is not.
No view of repeat customers
Nobody knows who ordered last month, what they liked or when to remind them, so repeat business is left to chance.
What we build
How we solve it.
Direct ordering that you own
Menu browsing and ordering on your own site and WhatsApp, so the customer and their order history belong to you rather than to a platform.
A menu built to be used
Searchable, filterable by diet and category, with photographs and clear pricing, designed for a thumb on a phone rather than a printed page.
One consistent brand system
Logo, packaging language, photography direction and social templates that make every touchpoint recognisably the same brand.
Repeat-order engine
Customer records with order history, WhatsApp reminders and offers timed to when a customer usually orders.
Included
Built into every
food & brands project.
- Online menu and direct ordering
- WhatsApp ordering and order status
- Multi-outlet and delivery-zone support
- Food photography and short-video production
- Packaging and label design
- Brand guidelines and social templates
- Google Business Profile and local SEO
- Customer database and repeat-order messaging
Services
Most Food & Brands clients start here.
Social Media & Brand Management
Social Media · Personal Branding · Creators · Influencers · PR
Questions
Before you ask.
No. They are a useful acquisition channel. We build a direct channel next to them, so repeat customers can order from you without a commission and you keep their details.
Yes. For those brands the work is brand and packaging design, product pages that explain the range and where to buy it, and content and social presence that builds recognition on the shelf and online.
Free · yours to keep
Work in food & brands?
Let's talk.
A 30-minute call about what is actually costing you enquiries, and what it would take to fix it.